RETURNS & REFUNDS

At Lush Leaf Lounge, we want you to love and enjoy your new addition. Because we ship live, perishable plants, our policy is designed to protect the health of our "Clearly Rooted" stock.

• No General Returns: Due to the delicate nature of shipping live plants, we do not accept returns.

• Arrival Concerns: If your plant arrives Dead on Arrival (DOA) or with severe damage, please notify us within 72 hours of delivery.

• Resolution: We offer resolutions (such as store credit) at our discretion for plants that do not meet our health standards upon arrival.

For full details on how to file a claim and review our shipping transit rules, please see our Shipping Spolicy.